{
  "name": "ITSM — Sistema de Chamados",
  "short_name": "ITSM",
  "description": "Abra chamados, acompanhe atendimentos e consulte a base de conhecimento.",
  "start_url": "/",
  "scope": "/",
  "display": "standalone",
  "orientation": "portrait-primary",
  "background_color": "#0d6efd",
  "theme_color": "#0d6efd",
  "lang": "pt-BR",
  "dir": "ltr",
  "categories": ["productivity", "utilities"],

  "icons": [
    { "src": "/icons/icon-72.png",  "sizes": "72x72",   "type": "image/png", "purpose": "any maskable" },
    { "src": "/icons/icon-96.png",  "sizes": "96x96",   "type": "image/png", "purpose": "any maskable" },
    { "src": "/icons/icon-128.png", "sizes": "128x128", "type": "image/png", "purpose": "any maskable" },
    { "src": "/icons/icon-144.png", "sizes": "144x144", "type": "image/png", "purpose": "any maskable" },
    { "src": "/icons/icon-152.png", "sizes": "152x152", "type": "image/png", "purpose": "any maskable" },
    { "src": "/icons/icon-192.png", "sizes": "192x192", "type": "image/png", "purpose": "any maskable" },
    { "src": "/icons/icon-384.png", "sizes": "384x384", "type": "image/png", "purpose": "any maskable" },
    { "src": "/icons/icon-512.png", "sizes": "512x512", "type": "image/png", "purpose": "any maskable" },
    { "src": "/icons/icon.svg",     "sizes": "any",     "type": "image/svg+xml" }
  ],

  "shortcuts": [
    {
      "name": "Abrir chamado",
      "short_name": "Novo chamado",
      "description": "Iniciar o assistente de abertura de chamado",
      "url": "/TicketWizard/Step1",
      "icons": [{ "src": "/icons/icon-96.png", "sizes": "96x96" }]
    },
    {
      "name": "Meus chamados",
      "short_name": "Chamados",
      "description": "Ver fila de chamados",
      "url": "/Tickets",
      "icons": [{ "src": "/icons/icon-96.png", "sizes": "96x96" }]
    },
    {
      "name": "Base de Conhecimento",
      "short_name": "KB",
      "description": "Buscar artigos e tutoriais",
      "url": "/Knowledge",
      "icons": [{ "src": "/icons/icon-96.png", "sizes": "96x96" }]
    }
  ],

  "screenshots": [],

  "prefer_related_applications": false
}